Food service site audits to optimise sensory design
We have conducted on-site audits and walk-throughs for various international food and beverage organisations to assess and optimise the sensory elements of their physical dining and service spaces.
We identify opportunities to enhance brand perception, increase dwell time, improve customer flow, and elevate the overall customer experience by focusing across all senses.
Audits have also included a focus on promoting healthy and sustainable purchasing behaviors through the strategic use of:
Sound, lighting, and ambient environment.
Plants, greenery, and natural elements.
Menu positioning, design, and layout.
Furniture and spatial design.
These insights allow food service clients to redesign spaces that drive engagement, influence consumer behavior, and reinforce brand values.
‘Sophie is a highly skilled scientist with an exceptional knowledge of research methods and the psychology behind effective behavior change.’
Dr Beth Parkin, Associate Professor, University of Westminster
Let’s work together
We're eager to hear about your projects, ideas, and needs, and hope we can work together to drive meaningful change for people and planet.